Navigate to the tutoring system website and login using your assigned credentials.
Website: https://tmcf-nsu.net
Enter your Login ID and Password
The system requires Two-Factor Authentication using the Microsoft Authenticator App.
2. Student (Tutee) Guide
Request Tutoring Help
Login to your dashboard
Select Request Help
Choose the course
Describe the help you need
Upload supporting documents, if necessary
When you submit a tutoring request, the system will attempt to automatically schedule you for a session with a suitable tutor. Please upload any relevant materials that will help the tutor prepare effectively for the session. Repeated failure to attend scheduled tutoring sessions may result in the suspension or termination of your tutoring privileges.
View Requests
View previously submitted help requests
Filter by date (Week, Month, 3 Months, etc.)
Track assigned tutoring sessions
3. Tutor Guide
Manage Sessions
View assigned tutoring sessions
Update session status:
CREATED
ATTENDED
CANCELED
NOSHOW
4. Faculty Guide
Faculty members provide tutoring focus areas that guide tutors and improve student performance and their course grade.
Select student from your assigned list
Choose the course
Add comments or feedback
5. Messaging System
The messaging system allows users to communicate within the platform.
Send messages to tutors, tutees, or administrators
Reply to messages
Attach supporting files
View inbox and sent messages
6. Tutoring Sessions
Tutoring sessions are scheduled based on:
Student availability
Tutor availability
Course requirements
Each session records:
Session date and time
Tutor and student
Course
Location
Status
7. Uploading Documents
Students may upload files when requesting tutoring help.
Supported file types:
PDF
PNG
JPG / JPEG
DOC
DOCX
These files help tutors understand assignments or problems needing assistance.
8. Administrator Functions
Administrators manage the system.
Responsibilities include:
Create user accounts
Manage courses
Assign tutors
Associate faculty with students
Monitor tutoring activity
9. Tutor Best Practices
Tutors are expected to:
Arrive prepared for each session
Review course material beforehand
Treat tutees respectfully
Maintain professionalism
Record tutoring sessions accurately
10. Support
For technical issues or questions, contact the program coordinator or system administrator.
Dr. Kingsley C. Nwosu
Computer Science Department
Norfolk State University kcnwosu@nsu.edu